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<div class=Section1>



<p class=MsoNormal><span style='font-size:10.0pt;font-family:Tahoma'><o:p>&nbsp;</o:p></span></p>



<p class=MsoNormal><span style='font-size:10.0pt;font-family:Tahoma'><o:p>&nbsp;</o:p></span></p>



<p class=MsoNormal align=center style='text-align:center'><st1:PersonName><b

 style='mso-bidi-font-weight:normal'><span style='mso-bidi-font-size:10.0pt;

 font-family:Tahoma'>Adobe</span></b></st1:PersonName><b style='mso-bidi-font-weight:

normal'><span style='mso-bidi-font-size:10.0pt;font-family:Tahoma'> Software

Activation<o:p></o:p></span></b></p>



<p class=MsoNormal><span style='font-size:10.0pt;font-family:Tahoma'><o:p>&nbsp;</o:p></span></p>



<p class=MsoNormal><span style='font-size:8.0pt;mso-bidi-font-size:10.0pt;

font-family:Tahoma'><o:p>&nbsp;</o:p></span></p>



<p class=MsoNormal><span style='font-size:8.0pt;mso-bidi-font-size:10.0pt;

font-family:Tahoma'><o:p>&nbsp;</o:p></span></p>



<p class=MsoNormal style='margin-bottom:4.0pt'><b style='mso-bidi-font-weight:

normal'><span style='font-size:10.0pt;font-family:Tahoma'>What is activation?<o:p></o:p></span></b></p>



<p class=MsoNormal><span style='font-size:10.0pt;font-family:Tahoma'>Activation

is the process of validating your software installation to enable the product

use rights for a specific computer. The product use rights are granted by your

software license agreement.<o:p></o:p></span></p>



<p class=MsoNormal><span style='font-size:8.0pt;mso-bidi-font-size:10.0pt;

font-family:Tahoma'><o:p>&nbsp;</o:p></span></p>



<p class=MsoNormal><span style='font-size:8.0pt;mso-bidi-font-size:10.0pt;

font-family:Tahoma'><o:p>&nbsp;</o:p></span></p>



<p class=MsoNormal style='margin-bottom:4.0pt'><b style='mso-bidi-font-weight:

normal'><span style='font-size:10.0pt;font-family:Tahoma'>What rights does my product

license agreement provide?<o:p></o:p></span></b></p>



<p class=MsoNormal><span style='font-size:10.0pt;font-family:Tahoma'>The </span><st1:PersonName><span

 style='font-size:10.0pt;font-family:Tahoma'>Adobe</span></st1:PersonName><span

style='font-size:10.0pt;font-family:Tahoma'> product license agreement allows

you to install and use the product on a primary computer and also on a

secondary computer (on a desktop computer at home or on a laptop computer),

provided that the two copies are not used simultaneously. For more information

about </span><st1:PersonName><span style='font-size:10.0pt;font-family:Tahoma'>Adobe</span></st1:PersonName><span

style='font-size:10.0pt;font-family:Tahoma'> software licenses, see <a

href="http://www.adobe.com/products/eulas/">Adobe product license agreements</a>.<o:p></o:p></span></p>



<p class=MsoNormal><span style='font-size:8.0pt;mso-bidi-font-size:10.0pt;

font-family:Tahoma'><o:p>&nbsp;</o:p></span></p>



<p class=MsoNormal><span style='font-size:8.0pt;mso-bidi-font-size:10.0pt;

font-family:Tahoma'><o:p>&nbsp;</o:p></span></p>



<p class=MsoNormal style='margin-bottom:4.0pt'><b style='mso-bidi-font-weight:

normal'><span style='font-size:10.0pt;font-family:Tahoma'>Is any personal

information transmitted during activation?<o:p></o:p></span></b></p>



<p class=MsoNormal><span style='font-size:10.0pt;font-family:Tahoma'>No.

Activation is completely anonymous and no personally identifiable information

is transmitted. The unique serial number assigned to each copy of </span><st1:PersonName><span

 style='font-size:10.0pt;font-family:Tahoma'>Adobe</span></st1:PersonName><span

style='font-size:10.0pt;font-family:Tahoma'> software is combined with a

machine identifier for your computer. When you activate your product, this

machine identifier, the product serial number, and the string name of the

computer are transmitted to </span><st1:PersonName><span style='font-size:10.0pt;

 font-family:Tahoma'>Adobe</span></st1:PersonName><span style='font-size:10.0pt;

font-family:Tahoma'> to ensure that each genuine copy of its software is not

activated more than the permitted number of times. The activation system does

not collect, transmit, or use any personal information.<o:p></o:p></span></p>



<p class=MsoNormal><span style='font-size:8.0pt;mso-bidi-font-size:10.0pt;

font-family:Tahoma'><o:p>&nbsp;</o:p></span></p>



<p class=MsoNormal><span style='font-size:8.0pt;mso-bidi-font-size:10.0pt;

font-family:Tahoma'><o:p>&nbsp;</o:p></span></p>



<p class=MsoNormal style='margin-bottom:4.0pt'><b style='mso-bidi-font-weight:

normal'><span style='font-size:10.0pt;font-family:Tahoma'>I have used </span></b><st1:PersonName><b

 style='mso-bidi-font-weight:normal'><span style='font-size:10.0pt;font-family:

 Tahoma'>Adobe</span></b></st1:PersonName><b style='mso-bidi-font-weight:normal'><span

style='font-size:10.0pt;font-family:Tahoma'> software with activation in the

past. Whats different now?<o:p></o:p></span></b></p>



<p class=MsoNormal><st1:PersonName><span style='font-size:10.0pt;font-family:

 Tahoma'>Adobe</span></st1:PersonName><span style='font-size:10.0pt;font-family:

Tahoma'> is simplifying the activation process. In the past, activation was an

explicit process that you needed to complete within 30 days of first using the

product. Starting with Acrobat 9, the software activates automatically upon

detecting an active connection to the Internet. Activation occurs silently in

the background. Activation via the telephone will no longer be necessary or

offered as an option.<o:p></o:p></span></p>



<p class=MsoNormal><span style='font-size:8.0pt;mso-bidi-font-size:10.0pt;

font-family:Tahoma'><o:p>&nbsp;</o:p></span></p>



<p class=MsoNormal><span style='font-size:8.0pt;mso-bidi-font-size:10.0pt;

font-family:Tahoma'><o:p>&nbsp;</o:p></span></p>



<p class=MsoNormal style='margin-bottom:4.0pt'><b style='mso-bidi-font-weight:

normal'><span style='font-size:10.0pt;font-family:Tahoma'>How do I activate my software

if I dont have access to the Internet?<o:p></o:p></span></b></p>



<p class=MsoNormal><span style='font-size:10.0pt;font-family:Tahoma'>The </span><st1:PersonName><span

 style='font-size:10.0pt;font-family:Tahoma'>Adobe</span></st1:PersonName><span

style='font-size:10.0pt;font-family:Tahoma'> software detects when a connection

to the Internet is available and processes the activation automatically. If a

connection is not available, the product will continue to run normally and will

attempt to activate during a subsequent session.<o:p></o:p></span></p>



<p class=MsoNormal><span style='font-size:8.0pt;mso-bidi-font-size:10.0pt;

font-family:Tahoma'><o:p>&nbsp;</o:p></span></p>



<p class=MsoNormal><span style='font-size:8.0pt;mso-bidi-font-size:10.0pt;

font-family:Tahoma'><o:p>&nbsp;</o:p></span></p>



<p class=MsoNormal style='margin-bottom:4.0pt'><b style='mso-bidi-font-weight:

normal'><span style='font-size:10.0pt;font-family:Tahoma'>Can I move my license

to a new computer?<o:p></o:p></span></b></p>



<p class=MsoNormal><span style='font-size:10.0pt;font-family:Tahoma'>Yes. You

can deactivate the software either on your primary or secondary computer, and

start using it on your new computer. A license can be deactivated a maximum of

20 times. If you attempt to deactivate more than 20 times, the deactivation

will be denied and the software will remain activated on your computer.<o:p></o:p></span></p>



<p class=MsoNormal><span style='font-size:8.0pt;mso-bidi-font-size:10.0pt;

font-family:Tahoma'><o:p>&nbsp;</o:p></span></p>



<p class=MsoNormal><span style='font-size:8.0pt;mso-bidi-font-size:10.0pt;

font-family:Tahoma'><o:p>&nbsp;</o:p></span></p>



<p class=MsoNormal style='margin-bottom:4.0pt'><b style='mso-bidi-font-weight:

normal'><span style='font-size:10.0pt;font-family:Tahoma'>What happens if my

computer is stolen or damaged and cannot be repaired?<o:p></o:p></span></b></p>



<p class=MsoNormal><span style='font-size:10.0pt;font-family:Tahoma'>If your

computer is stolen, damaged beyond repair or the hard drive is completely

re-imaged, the activation will be lost. In either case you can install and

start using the </span><st1:PersonName><span style='font-size:10.0pt;

 font-family:Tahoma'>Adobe</span></st1:PersonName><span style='font-size:10.0pt;

font-family:Tahoma'> product on your new computer, which will automatically detect

the problem if you already had two computers activated. The activation process

will guide you through the new activation, even if the prior computer is no

longer available.<o:p></o:p></span></p>



<p class=MsoNormal><span style='font-size:8.0pt;mso-bidi-font-size:10.0pt;

font-family:Tahoma'><o:p>&nbsp;</o:p></span></p>



<p class=MsoNormal><span style='font-size:8.0pt;mso-bidi-font-size:10.0pt;

font-family:Tahoma'><o:p>&nbsp;</o:p></span></p>



<p class=MsoNormal style='margin-bottom:4.0pt'><b style='mso-bidi-font-weight:

normal'><span style='font-size:10.0pt;font-family:Tahoma'>My serial number was

rejected. What does that mean?<o:p></o:p></span></b></p>



<p class=MsoNormal><span style='font-size:10.0pt;font-family:Tahoma'>While

processing the activation, the </span><st1:PersonName><span style='font-size:

 10.0pt;font-family:Tahoma'>Adobe</span></st1:PersonName><span

style='font-size:10.0pt;font-family:Tahoma'> activation application may

determine that the serial number you provided is either invalid (non-genuine)

or has been explicitly revoked. In either case you will receive a message, and be

given the opportunity to enter a new serial number for your </span><st1:PersonName><span

 style='font-size:10.0pt;font-family:Tahoma'>Adobe</span></st1:PersonName><span

style='font-size:10.0pt;font-family:Tahoma'> software product.<o:p></o:p></span></p>



<p class=MsoNormal><span style='font-size:8.0pt;mso-bidi-font-size:10.0pt;

font-family:Tahoma'><o:p>&nbsp;</o:p></span></p>



<p class=MsoNormal><span style='font-size:8.0pt;mso-bidi-font-size:10.0pt;

font-family:Tahoma'><o:p>&nbsp;</o:p></span></p>



<p class=MsoNormal style='margin-bottom:4.0pt'><b style='mso-bidi-font-weight:

normal'><span style='font-size:10.0pt;font-family:Tahoma'>My company purchases </span></b><st1:PersonName><b

 style='mso-bidi-font-weight:normal'><span style='font-size:10.0pt;font-family:

 Tahoma'>Adobe</span></b></st1:PersonName><b style='mso-bidi-font-weight:normal'><span

style='font-size:10.0pt;font-family:Tahoma'> licenses under a volume agreement.

How <span class=GramE>does activation</span> affects me?<o:p></o:p></span></b></p>



<p class=MsoNormal><span style='font-size:10.0pt;font-family:Tahoma'>Product

activation applies mostly to the individual retail versions of </span><st1:PersonName><span

 style='font-size:10.0pt;font-family:Tahoma'>Adobe</span></st1:PersonName><span

style='font-size:10.0pt;font-family:Tahoma'> Acrobat 9 and is generally not

part of the </span><st1:PersonName><span style='font-size:10.0pt;font-family:

 Tahoma'>Adobe</span></st1:PersonName><span style='font-size:10.0pt;font-family:

Tahoma'> Open Options programs. In some regions, however, activation might

apply to certain volume licensing programs. Volume licensing customers who

order </span><st1:PersonName><span style='font-size:10.0pt;font-family:Tahoma'>Adobe</span></st1:PersonName><span

style='font-size:10.0pt;font-family:Tahoma'> software products should order

licensing program-specific CD sets. Contact your </span><st1:PersonName><span

 style='font-size:10.0pt;font-family:Tahoma'>Adobe</span></st1:PersonName><span

style='font-size:10.0pt;font-family:Tahoma'> Authorized Reseller or customer

service representative if you have questions, or see </span><st1:PersonName><span

 style='font-size:10.0pt;font-family:Tahoma'></span></st1:PersonName><span

style='font-size:10.0pt;font-family:Tahoma'> <a

href="http://www.adobe.com/aboutadobe/openoptions/">Adobe Open Options</a>.<o:p></o:p></span></p>



<p class=MsoNormal><span style='font-size:10.0pt;font-family:Tahoma'><o:p>&nbsp;</o:p></span></p>



<p class=MsoNormal><span style='font-size:10.0pt;font-family:Tahoma'><o:p>&nbsp;</o:p></span></p>



<p class=MsoNormal style='margin-bottom:4.0pt'><b style='mso-bidi-font-weight:

normal'><span style='font-size:10.0pt;font-family:Tahoma'>Who can I contact for

more information?<o:p></o:p></span></b></p>



<p class=MsoNormal><span style='font-size:10.0pt;font-family:Tahoma'>You can contact

an <a href="http://www.adobe.com/activation/phonenumbers.html">Adobe Customer

service agent</a> to help you with your activation problem. <o:p></o:p></span></p>



<p class=MsoNormal><span style='font-size:10.0pt;font-family:Tahoma'><o:p>&nbsp;</o:p></span></p>



<p class=MsoNormal><span style='font-size:10.0pt;font-family:Tahoma'>Additional

information and details on activation are available at the <a

href="http://www.adobe.com/go/activation">Adobe Product Activation center</a>.<u><span

style='color:blue'><o:p></o:p></span></u></span></p>



<p class=MsoNormal><span style='font-size:10.0pt;font-family:Tahoma'><o:p>&nbsp;</o:p></span></p>



<p class=MsoNormal><span style='font-size:10.0pt;font-family:Tahoma'><span

style='mso-spacerun:yes'></span><o:p></o:p></span></p>



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